More Information on VistaTech LiveBackup

What is VistaTech LiveBackup?
VistaTech LiveBackup is a simple and secure online backup solution - it keeps a copy of your files safely online, so that if the files are ever lost or damaged you can restore them quickly and easily. VistaTech LiveBackup is very easy to set up, and once it's configured you can just forget about it. 

What makes VistaTech LiveBackup special?
There are many things about VistaTech LiveBackup that make it stand out from other backup solutions. Here are just a few: 

·                       Extremely easy to set up - our simple step-by-step setup wizard helps you choose which files you want to backup. It literally takes a minute, and once you're done, you don't need to worry about it ever again.

·                       Backs up your files as you work - you don't need to worry about leaving your computer on overnight, or your backup suddenly starting up at a set time when you're trying to do something else. You certainly don't need to remember to do anything. VistaTech LiveBackup just silently backs up your files as you work, so as soon as you change a file it's instantly protected.

·                       Stored off-site for complete safety - unlike backing up to an external drive, CD or DVD, VistaTech LiveBackup copies your files to our secure servers in our secure military-grade data centers. This means that if the worst should happen- fire or theft - your data is still securely backed up in a completely different location to your PC.

·                       Completely unlimited storage space - you can back up as much as you want with LiveBackup. You don't need to worry about your CD, DVD or backup tape being full - it will just keep backing up no matter how much you have on your PC.

·                       Restore previous versions of files - sometimes a file is not lost or damaged, it's just been changed in a way you don't want. Maybe someone made alterations to a file and you need to restore it to a previous version. With VistaTech LiveBackup you can - it stores the last 30 versions of any file, and you can download the older editions with one click.

·                       View your backup files online from anywhere - your backups are not compressed into some obscure format or hidden in a dusty filing cabinet - they're live online. Simply log in to your secure web portal and view them from anywhere. You can even play your music, view your Office documents, watch your movies and display your photos right from within your web browser!

·                       Supported by REAL people – VistaTech LiveBackup is supported by a team of experienced IT techs in the greater NY area. This means knowledgeable help from senior engineers who are familiar with your setup and situation, are available to assist you by phone, remote or on-site service. In fact, if you have a data loss, our techs will help restore your files and make sure you quickly get back up and running.

How do I download and install the Backup software?
To download the VistaTech LiveBackup Desktop software simply login to your web portal, click on the Account Settings tab and select Software Download. This page will show you how to download and install the latest version - it's very easy and literally takes minutes.

How do I choose which files to backup?
When you first install the VistaTech LiveBackupDesktop software the welcome wizard will guide you through selecting the folders you want to backup. An experienced tech is also a phone call away and can remote into your machine to help you configure if necessary.

Once VistaTech LiveBackup is installed and running, you can add any folder to the backup list just by right clicking on it and selecting Backup LiveDrive Backup:

VistaTech LiveBackup will monitor the folder and any files you add or change will be uploaded instantly in the background as you work. Or on a Mac, select the folders in Finder, and then select "Selected Files" > "Backup this folder" from the Livedrive menu next to your clock at the top right of your screen. VistaTech LiveBackup will then upload the contents of that folder in the background.

Advanced users can easily manage all of the folders you want to backup by opening the VistaTech LiveBackup Settings screen in your Windows Control Panel, clicking on the Services tab and selecting "Select folders and files to backup". From here you can manually add and remove folders to your backup.

When does VistaTech LiveBackup run?
VistaTech LiveBackup doesn't run to a schedule - it just works in the background and constantly backs up your files as you work. Therefore you don't need to keep your PC on overnight or worry about whether the backup ran at a certain time - your files are protected all of the time. It constantly protects your files as you work. If you change a file or add a file to the folders that you are protecting, VistaTech LiveBackup will instantly upload it without interrupting you.

Where can I see the files I've backed up?
The files that you've backed up are all available from your secure web portal. Login with your VistaTech LiveBackup account e-mail address and password, and click on the Backup tab - you'll be able to browse your files just like you can in Windows. You can download files or folders from here with one click, but you can also do so much more - you can watch your movies, view your Office documents, play your music and display your photos right from within your web browser!

What happens if I delete a file from my PC?
If you delete a file on your PC then it is moved to the Recycle Bin in your web portal (even if it isn't in your Recycle Bin in Windows). It stays here for at least 30 days, so you can restore it quickly and easily. To access your Recycle Bin, login to your web portal, click on the Backup tab and see the Recycle Bin in the left hand navigation.

How can I restore multiple files?
Whether you want to restore you files on a new computer or are recovering from an unfortunate incident, VistaTech LiveBackup Restore lets your browse your VistaTech LiveBackup account, select any file or folder and then restore it straight to your PC, either in its original location or any location you choose. To download and install the VistaTech LiveBackup Restore, click here. The installer will take you through everything you need to set up VistaTech LiveBackup Restore - it only takes a few minutes!

Can I get access to previous versions of files?
Yes - VistaTech LiveBackup keeps up to the last 30 versions of any file. Login to your web portal, click on the Backup tab and navigate to the file. Double click on the file to view it's properties - you'll see a list of historical versions here and can download whichever one you want. Alternatively, if you are using VistaTech LiveBackupRestore, simply right-click on a file and select View Older Versions or select Versions from the toolbar to see a list and restore any historical versions.

Can I restore deleted items?
Yes - both the VistaTech LiveBackupWeb Portal and VistaTech LiveBackupRestore let you access deleted items. Simply look for the entry in your toolbar called "Show Deleted Items".

Can I edit or delete files online in VistaTech LiveBackup?
No - you can't make any changes to files from the web portal. VistaTech LiveBackup is designed to keep an exact copy of what you have on your computer online, so you can't edit it online.
If you want to the ability to edit, move, delete or rename files online, try VistaTech LiveBackup Briefcase - our powerful access-anywhere service.

             or call 516-584-2088