Features

Vocalocity offers the professional, enterprise-level features and functionality you need to be more efficient and productive, provide better service to your customers, and free your business from geographic constraints.

Click here to download Pricing & Feature Sheet

Basic Features Local Numbers: Local phone numbers in over 150 US area codes Toll Free Numbers: Make it easy for customers to contact you and save money Virtual Numbers: Portray a local phone presence by using local numbers in other geographical locations Unlimited Calling: Unlimited local and long distance minutes on any given extension Metered Calling: Billed based on minute usage for low usage situations *Virtual Fax: Send and receive faxes without needing a fax machine directly to and from your e-mail Local Number Portability (LNP): Keep an existing phone number by porting it from the current provider Web Portal Interface: Administrators and users configure and manage their own services thru an easy-to-use Web interface. Directory Assistance (411)   Emergency Service (911)    Calling Features Caller ID/On Call Waiting: Know who’s calling before you answer  Call Forwarding: Don't miss any calls. Redirect calls to your mobile or other phone Call Hold: Easily put a call on hold while you answer another call Call Transfer: Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly) Call Conference (Three-way calling): Add a second outgoing call to an already connected call Call Waiting: When you're on a call, you will be notified when someone else is trying to call   Do Not Disturb: Callers go directly to voicemail when you don’t want to be disturbed Call Logs: Detailed call records by extension or account Voicemail Features Password Protected : Prevent unauthorized access to voicemail with password protection Voicemail Greeting Options: Unavailable / Busy / Employee's Name Voicemail to Email: Receive voicemail as a .wav file attached to email Remote Access: Check voicemail through web interface . Multiple Mail folders: The ability to organize and save old voicemails . Visual Waiting Indicator : Works with the IP phones message indicator light.   Inbox Features Single Unified Inbox Access: Manage your voice, fax, and email messages from a single inbox in your email client. All Message Types Supported: Voice, fax, and email messages Access Deleted Items: Recover deleted voice and fax items from your mail inbox Auto Attendant Features Day and Night Mode Schedule: Create different greetings according to time of day and day of week Dial-By-Name Directory: Callers can dial a first or last name to get to the extension they need Virtual Departments: Set up a call group based on job function Multiple Auto Attendants: Play different greeting messages on each incoming phone number Import Greetings: Upload third-party professional greetings to use as auto attendant greetings Advanced Features Cell Phone integration: Forward calls to cell phones and use PBX functions from cell phones Softphone Support: Compatible with the popular Counterpath Softphones * Call Groups: Calls can be forwarded to multiple extensions that will ring simultaneously Follow Me: Calls can be forwarded to multiple numbers that will ring in a designated sequence, before going to voicemail Unified Inbox: Access and manage all messages (voice, fax and email) from your existing email inbox Music on Hold: Upload custom music/messages for callers when they are on hold * Conference Bridge: Set up a conference call with up to 30 people using a pre-assigned call-in number *Call Queue: Incoming calls are placed in a queue until they can be answered Call Flip: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go * These features available at an additional monthly fee.

Call 516 584.2088 to Order and Schedule Installation

or e-mail info@vistatechcomputers.com

Benefits

Everything to Gain With No Pain

Whether you have one employee or a hundred, VocalocityPBX delivers a plug-n-play voice solution that will have your company running circles around the competition while saving you a significant amount on your monthly phone bills. We host and manage all of the phone equipment for you – no hassles, no headaches, no messy installs or expensive consultants required.

The VocalocityPBX Advantage

• Reduce your phone bills up to 80% and more
• Implementation is cheaper, quicker, and easier; be up and running in 15 minutes
• No major upfront expenditure on phone equipment
• Avoid having your phone system become obsolete; we provide the most up-to-date equipment for you
• Project a big company image
• Scale your phone system with your growing business, quickly and inexpensively
• Unify geographically-dispersed office and employees for increased efficiency

Hosted PBX Versus On Premises Equipment

A hosted phone service means that you have no phone equipment, beyond the phones, to purchase or manage for your premises; we do all that for you at no cost.

Call 516 584.2088 to Order and Schedule Installation

or e-mail info@vistatechcomputers.com