Terms & Conditions

By using this website, you agree to the following Terms and Conditions:

 

Terms and Conditions:

VistaTech is not responsible for any mishandling or loss of data. VistaTech reserves the right to charge customer additional based upon prices in market change. VistaTech authorizes new computer systems/computer rebuilds a one-year warranty on. All repairs and service carry a 90-day warranty. Afterwards, manufacturer's part warranty applies. VistaTech is not responsible for delay in response of warranty claims. Software is not included in this warranty. VistaTech is not responsible for software problems, network difficulties, network damage, or no network/internet access. VistaTech is also not responsible for lack of service/connection speed or any software conflicts that may result from wireless networking. VistaTech will do its best to accommodate customer in preventing such problems. All bills are expected to be paid in full at job completion unless otherwise noted. A $25 per month late fee may be charged starting the first day a payment is late. In addition, up to a 20% finance charge may be applied to any open balances not paid by the original due date. VistaTech charges a $30 bounced check fee on all returned checks and late fees may apply. A 10% deposit may be requested for major networks and jobs or for computer builds, before parts are ordered and work may commence. VistaTech is not responsible for manufacturer changes or misprints. VistaTech is not responsible for any misprints or typographical errors. VistaTech reserves the right to deny checks or request a certified check for payment. VistaTech is not responsible for any software or compatibility difficulties. VistaTech WILL NOT WARRANTY ANY COMPUTERS that have damage caused by a virus or use of KAZAA Media Desktop or any other deemed similar software. VistaTech is not responsible for any conflicts, programs, viruses or other problems that may result from these viruses or programs. VistaTech is not responsible for any problems that occur during diagnosis of computer problem, or any damage done to machine during handling. VistaTech does not cover "no problem found" diagnosis. All service, whether or not the customer approves a repair, is subject to the original service call/bench charge. If customer approves work, service begins at regular rate and bench charge may be waived. VistaTech does not cover and is not liable for loss or damage to stored data, repairs to software, computer viruses, and display marking caused by video games or computer programs, or computer hardware that is added after the original purchase. VistaTech may deny warranty fulfillment if someone other than a VistaTech employee has opened machine since purchase, or if misuse has occurred. VistaTech is not responsible for malfunctions caused by external causes such as acts of God, power surges, negligence or failure to maintain the system in a proper operating environment. VistaTech is not responsible for customer modifications to systems unless authorized by a technician of VistaTech, and reserves the right to void warranties where customer fails to adhere by warranty limitations. Rebate coupons, unless otherwise noted, are limited to one per address, one per household, one per name. VistaTech reserves the right to refuse any rebate for any reason seen fit. VistaTech will return any product within seven days, as long as it is in working condition. All returns must have prior authorization and must be return freight paid with a return authorization number issued from a VistaTech representative. A 15% restocking fee will be applied, unless otherwise specified. Any package returned without a RMA number or without shipping costs pre-paid, or containing missing information, missing components, or product damage, will result in no credit to account. Hardware returns are subject to manufacturer discretion. VistaTech will not be responsible in the event a manufacturer denies a replacement of product. In no event shall VistaTech or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. VistaTech reserves the right to cancel any order for any reason without prior notice. Quotes are free to personal users. Quotes & Consultation fees (at $75/hr) will be charged for diagnosing systems and/or making system recommendations/ suggestions and are expected to be paid in full at job completion (unless written agreement between company and VistaTech has been established). These suggestions and recommendations are the opinions of VistaTech, and therefore, VistaTech is not responsible for the results or outcomes of these suggestions. VistaTech may decide to waive the initial consultation charge, providing if and only if, signature on Service Contract has been signed. VistaTech reserves the right to modify this page without prior notice.

Website: VistaTech is not responsible for any problems the user happens to encounter as a result of viewing this site, nor is the VistaTech company, its owners/employees or web designer responsible for any content, whether stated or implied throughout the site. Rates, terms, policy, and any other part of this site is subject to change without prior notice.

 

For additional information, contact VistaTech at (631) 395-1954, or e-mail us at info@VistaTechComputers.com

(Rev. 10/29/04)

 

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